Travis Perkins Case Study

As Group Fire Safety Manager for Travis Perkins, I was tasked with finding a solution to how we could manage our large portfolio of properties regarding Fire Risk. I soon discovered that although many companies offer a service which can undertake Fire Risk Assessments, not many of them provide a comprehensive package that enables the customer to monitor, manage and plan ahead in the way FCS-live have with their on-line system.

We have around two thousand properties of varying shapes, sizes and complexities across several business brands throughout the UK and we need to be able to provide reassurance to each brand that we are fully compliant regarding Fire Safety.

The on-line system that FCS have provided gives our organisation exactly that plus the ability to control our risks and plan for the future within budget. FCS have ensured that the on-line system is aligned to our business which allows full visibility to line management and Regional Directors at any given time and has reduced the out dated paper trail we were all using prior to that.


Our Branch Managers are able to update the Fire Risk Assessments on a more regular basis and can demonstrate progress and provide a full audit trail at all times thanks to the training and support given by FCS-live.


I would recommend FCS-live to any organisation that required full compliance via a very easy to use system.

Category: General

LOCOG London 2012 Games

Mr B is the Health, Safety and Assurance Manager for LOGOG, the organisation responsible for the delivery of the 2012 London Games.

Mr B joined in April 2011 when LOCOG took over the sites which were mostly still under construction. The health and safety regime at that time was suitable for a construction site but entirely unsuited to the challenge of holding test events and the Games themselves. Mr B had the challenge of designing and implementing processes that would deliver a safe environment for everyone visiting the Games, including the different venues, transport hubs, athletes’ accommodation and some of the main hotels – many hundreds of different buildings. Mr B explains:

“From a standing start I needed, quickly, a way of managing risk across multiple buildings and safeguarding many thousands of people. Paper-based systems were going to be wholly inadequate in such a fast-moving and geographically-dispersed situation. The FCS-Live system, however, provided exactly what I needed. FCS risk assessors undertook comprehensive fire risk assessments using a sophisticated tool that uploaded the key data to a web-based programme that I could access from anywhere.

“I could then view the fire risk status of every building: review outstanding actions, prioritise activity and chase up actions that were overdue. I had not used a web-based process before but I can’t see, now, how it would have been possible, using paper systems, to achieve the required levels of risk compliance. The FCS process worked exactly as I had hoped and enabled me to establish a centralised, planned and pro-active risk management process that simultaneously reduced risks and saved costs.

“The FCS system was a critically important part of the risk management activities at London 2012 but I was pleased, also, to have access to skilled risk assessors from FCS and a large number of fire and emergency staff on duty during many of the test events. I slept more easily knowing that these staff had years of experience and were being properly supervised. Trust is important in these situations and I felt I could trust FCS – they responded quickly and solved problems, with integrity, expertise and commitment. They certainly made my life easier.”

The London Games had a remarkable safety record, unparalleled in recent Olympic games. There were no fatalities at any stage, including during construction.

Name: Mr BJob Title: Health, Safety and Assurance ManagerCompany: LOCOGCategory: Fire

Newent Community School and Sixth Form Centre

Ms. P is Business Manager at Newent Community School and Sixth Form centre, a large school with 1350 students on a sprawling site.

The school and sixth form centre used FCS-live for their full fire compliance audit, as Business Manager Ms. P explains:

“The service during the two days was exceptional. The assessment was carried out in a supportive manner with the site staff not feeling uncomfortable or criticised in any manner.

“The software that is supplied is so user friendly and provides an excellent audit trail of work completed to date. The Governors felt the most useful aspect was the ‘speedometer’ showing the current risk attached to each building.

“A few issues were raised during the assessment. Historically the local authority would have left us get on with this and find information on our own. However, FCS-live has been great in supporting me to identify the best options for completing the work that needs to be done. They have recommended companies that have been willing to come in and provided me with surveys to support how our current service providers are doing.

“We are delighted with all aspects of the service: professional, well informed and all information/follow up actions posted online with photographic evidence for ease of referencing. Further, we felt a real desire from FCS-live to work with us in highlighting problem areas and providing practical solutions.

“The whole experience has been hugely positive and one which we can recommend. All in all I couldn’t imagine using anyone else in this area at present.”

“Newent Community School and Sixth Form Centre have used FCS-live this year to complete our fire compliance audit. We are delighted with all aspects of the service, professional, well informed and all information/ follow up actions posted online with photographic evidence for ease of referencing. Further we felt a real desire from FCS-live to work with us in highlighting problem areas and providing practical solutions. The whole experience has been hugely positive and one which we can recommend.”

Name: Ms. PJob Title: Business ManagerCompany: Newent Community School and Sixth Form CentreCategory: Fire

J&P Facilities Management

Mr. O is Head of Procurement in the Facilities Management Division of J&P Group, a leading provider of engineering, facilities management and security solutions. Its blue-chip private sector clients include Airbus Industries, BAE Systems, Rolls-Royce and E.ON, in addition to public sector organisations such as the NHS.

Mr. O identified the FCS fire risk system as a valuable management tool for complex, multi-site businesses. He introduced the system to one of his largest clients, a major food manufacturing business, and the system has now been used on 11 of their sites, each with multiple units and buildings. Mr. O explains:

“As a service provider, we are looking for solutions that will help our clients to improve their effectiveness and reduce costs. The FCS system does away with all those paper files that people use to manage fire risks. The system allows you to get a real view of what is happening in a way you wouldn’t be able to do even if you spread the paper files all over the boardroom table.

“It was not a hard decision to work with FCS. The idea is new and instantly appealing. It now seems obvious that this is a smart way to manage risk in a complex business. The outputs of all the risk assessments become visible to the facilities manager and the issues become immediately apparent, across even a large number of sites. Managers can then agree on priorities and manage a programme of remedial action against agreed deadlines and budgets.

“However, if I was to recommend this new approach to an important client, I needed to be sure that it would work and that the service would be first rate. This has happened. I have been delighted with the software product and its user-friendliness and, more importantly, my client is equally pleased.

“I was pleased also with the fire risk assessments undertaken by FCS staff. With this technology, of course, you can undertake your own fire risk assessments and input the results into the FCS reporting tool. This may be particularly attractive for some of our clients.

“This organised, system-driven approach has to be the way of the future for all forms of risk management. I look forward to offering these solutions, as they become available, to more of my clients. This will give us another competitive edge.”

Name: Mr. OJob Title: Head of Procurement Facilities Management DivisionCompany: J&P GroupCategory: Fire

Liberty Stadium

Mr. D is the General Manager of Swansea Stadium Management Company which manages the 20,700-seater Liberty Stadium, built in 2005 and home to Swansea City Football Club and Ospreys rugby club.

Andrew uses the FCS-Live risk assessment software and describes the transition that this has helped to introduce into his management team:

“Our previous risk assessment process was paper based. We had comprehensive files covering all manner of risks associated with such a large stadium – for the matches, musical events, conferences, hospitality and other gatherings. Our fire risk assessments are now supported by FCS software which ensures an efficient and highly comprehensive assessment and provides management with a user-friendly reporting tool.

“This significantly increases my confidence in the management of risk and helps to safeguard our excellent safety record and our reputation.

“However, there have been other, important benefits that I had not anticipated – the reporting tool has helped to shape a new culture. We have become better planners: more proactive and less reactive. The software is easy to use and is always up-to-date. It identifies the actions that need attention, schedules them, prioritises them, tracks them and escalates actions that are overdue. This process is one of the foundations of good management and the FCS software has helped me to drive this way of working into our organisation. In a sense it has helped to enhance our competence in facilities management.

“I want FCS now to extend its software to cover other types of risk, plant maintenance, service schedules and facility inspections, and I’d love all this to be integrated into a single management tool. It wasn’t a difficult decision to buy into the service and it has exceeded my expectations. With the arrival of this software, FCS has developed a really useful and important aid for facility managers.”

“Our fire risk assessments are now supported by FCS software which ensures an efficient and highly comprehensive assessment and provides management with a user-friendly reporting tool. This significantly increases my confidence in the management of risk and helps to safeguard our excellent safety record and our reputation.

It wasn’t a difficult decision to buy into the service and it has exceeded my expectations. With the arrival of this software, FCS has developed a really useful and important aid for facility managers.”

Name: Mr. DJob Title: General ManagerCompany: Swansea Stadium Management CompanyCategory: Fire