1. DEFINITIONS FOR THESE CONDITIONS

'Background IP' those works or parts of works severable from the Report and comprising those Intellectual Property Rights subsisting prior to the date of the Contract and developed independently of the Supplier’s obligations under the Contract or in connection with the Services including, without limitation, the template format of the report document and software on which the Report is to be completed.

'Business Day’ a day (other than a Saturday, Sunday or public holiday) when banks in London are open for business.

'Charges' the charges payable by the Customer for the supply of the Services in accordance with condition 5.

'Commencement Date' has the meaning set out in condition 2.1(b)

'Conditions'these terms and conditions as amended from time to time in accordance with condition 21.2.

'Contract' the contract between the Supplier and the Customer for the supply of Services in accordance with these Conditions.

'Customer' the person, firm, organisation or company, who purchases Services from the Supplier.

'FCS-live System' The software system and methodology for carrying out Risk Assessments.

'Improvement'

This is a statutory notice issued by an enforcing authority (The Fire Service) on a business for fire safety 'Notice' deficiencies, usually giving a time frame for improvement before a dated re-inspection.

Initial Term has the meaning set out in condition 2.1(b)

'Intellectual Property Rights'all patents, rights to inventions, utility models, copyright and related rights, trade marks, service marks, trade, business and domain names, rights in trade dress or get-up, rights in goodwill or to sue for passing off, unfair competition rights, rights in designs, rights in computer software, database right, topography rights, moral rights, rights in confidential information (including know-how and trade secrets) and any other intellectual property rights, in each case whether registered or unregistered and including all applications for and renewals or extensions of such rights, and all similar or equivalent rights or forms of protection in any part of the world.

'Order' the Customer's order for Services as set out in the Customer's purchase order form, or the Customer's written acceptance of a quotation by the Supplier, or overleaf, as the case may be.

'Report' the risk assessment, audit or report to be prepared by the Supplier in accordance with the Specification and the Order.

'Responsible Persons' The Definition of a 'Responsible Person': Any person who has to any extent control e.g. owner, employer, managing agents, etc or by virtue of any contract or tenancy an obligation to any extent regarding maintenance, repair or the safety of any premises.

'Services the services supplied by the Supplier to the Customer as set out in the Order.

'Specification' the description or specification of the Services provided in Writing by the Supplier to the Customer.

'Supplier' FCS-live Ltd (company number: 07708111) of 3 Liberty House, The Enterprise Centre, Greenham Park, Newbury, Berkshire. RG19 6HS.

'Supplier Materials' has the meaning set out in condition 4.1(h).

'Term' has the meaning set out in condition 2.1(b).

1.2 A reference to writing or written includes electronic e-mail, telex, and cable; fax transmission and comparable means of communication.

2. BASIS OF CONTRACT

2.1 The Order constitutes an offer by the Customer to purchase Services in accordance with these Conditions.

(a) The Order shall only be deemed to be accepted when the Supplier issues written acceptance of the Order at which point and on which date the Contract shall come into existence ('Commencement Date')

(b) The Services supplied under the Contract shall continued to be supplied for a minimum term of 12 months        from the Commencement Date (‘Initial Term’) and shall continue to be supplied unless the Contract is terminated by either party serving a minimum of 6 months written notice one of the parties giving to the other party, such notice to expire after the expiry of the Initial Term, unless terminated in accordance with the provision of condition (Term’).

(c) The Contract constitutes the entire agreement between the parties. The Customer acknowledges that it has not relied on any statement, promise or representation made or given by or on behalf of the Supplier which is not set out in the Contract.

(d) Any samples, drawings, descriptive matter or advertising issued by the Supplier, and any descriptions or illustrations contained in the Supplier's catalogues or brochures, are issued or published for the sole purpose of giving an approximate idea of the Services described in them. They shall not form part of the Contract or have any contractual force.

(e) These Conditions apply to the Contract to the exclusion of any other terms that the Customer seeks to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.

(f) Any quotation given by the Supplier shall not constitute an offer, and is only valid for a period of twenty (20) Business Days from its date of issue.

3. SUPPLY OF SERVICES

3.1 The Supplier shall supply the Services to the Customer in accordance with the Specification in all material respects.

3.2 The Supplier shall use all reasonable endeavours to meet any performance dates specified in the Order, but any such dates shall be estimates only and time shall not be of the essence for performance of the Services.

3.3 The Supplier shall have the right to make any changes to the Services which are necessary to comply with any applicable law or safety requirement, or which do not materially affect the nature or quality of the Services, and the Supplier shall notify the Customer in any such event.

3.4 The Supplier warrants to the Customer that the installation of the FCS-live System and the provision of the Services will be provided using reasonable care, skill and diligence and in accordance with normal professional standards within the Supplier’s  industry.

3.5 The Supplier shall be entitled to procure performance of its obligations hereunder by appointing a suitably qualified and skilled substitute to perform the Services on its behalf. Any such performance of all and any of the Supplier’s obligations by the substitute shall be and constitute full and sufficient performance by the Supplier of its obligations under the Contract. Any performance of the Supplier’s obligations by the substitute shall be without prejudice to the rights of the Customer for any failure by the Supplier in performance of the Supplier’s duties and obligations and notwithstanding performance by the substitute the Supplier shall remain solely responsible to the Customer for the performance of their obligations hereunder.

3.6 The FCS-live System is intended as set out in the Supplier’s specification, to conform to the Regulatory Reform (Fire Safety) Order 2005 and all its regional variations to include Scotland & Northern Ireland with the intention to reduce the risks of loss of life, and/or damage to property and/or injury to persons in or on such premises to the extent that this is reasonably practicable by the use of such a system.  The Supplier does not give undertakings to the Customer that the FCS-live System may not be compromised or circumvented. If the internet is not available or the Customer fails to update the systems action plan or online log book within the FCS-live System designed to prevent any loss or otherwise the Supplier cannot guarantee that any particular loss, damage or injury, can be or will be prevented by such use and shall not be liable for any loss, damage or injury, including , loss of profits, loss of use, loss of business, loss of data or loss of use of data or any other indirect or consequential loss, howsoever caused except insofar as the Supplier shall be deemed in law to be in breach of any conditions of warranty. The Supplier does not warrant or represent that the FCS-live System will be uninterrupted or error free.

3.7 The Supplier takes reasonable care in furnishing all or any written descriptions, illustrations, specifications or other particulars in whatever form, but such information is subject to alteration without notice and no warranty is given as to its accuracy nor may it be relied upon for the purpose of the Customer’s business.

3.8 The Supplier undertakes that 90% efficiency is the minimum uploaded time that the FCS-live System will display the findings of the Report for but the Customer must allow for 10% per annum down time for maintenance of the FCS-live System.

4 CUSTOMER'S OBLIGATIONS

4.1 The Customer shall:

(a) ensure that the terms of the Order and any information it provides in the Specification are complete and accurate;

(b) co-operate with the Supplier in all matters relating to the Services including, without limitation, the appointment of a Customer representative;

(c) provide the Supplier, its employees, agents, consultants and subcontractors, with access to the Customer's premises, offices accommodation and other facilities as reasonably required by the Supplier to enable it to carry out the installation and maintenance of the FCS-live System and the provision of the Services;

(d) provide the Supplier promptly with such records, information and materials as the Supplier may reasonably require in order to supply the Services, and ensure that such information is accurate in all material respects;

(e) prepare the Customer's premises for the supply of the Services, including, without limitation, ensuring that those parts of the Customer’s premises which the Supplier is required to access are free from hazardous materials and are a safe working environment;

(f) obtain and maintain all necessary licences, permissions and consents which may be required before the date on which the Services are to start;

(g) use and operate the FCS-live System with reasonable care to ensure its proper and efficient operation, and shall not copy, amend adjust, repair or interfere in any way with the FCS-live System or any part thereof;

(h) notify the Supplier forthwith by telephone and confirm in writing the receipt of any communication from the Fire Service or other authorities giving a warning that an Improvement Notice has been or will be served.

(i) comply with the requirements of the Fire Service, or other emergency authority or third party policy in force from time to time and notify to the Supplier, in particular (but without limitation) any requirements of the local Fire Service authority to notify the Supplier by telephone and confirm in writing the trading name of the Customer’s premises and the names, addresses and telephone numbers of the Responsible Persons and their access to the FCS-live System and any changes thereto, and to pay any costs and charges incurred in effecting any such changes.

(j) indemnify and keep indemnified the Supplier against all losses and claims against the Supplier for any injuries or damages to any person or property whatsoever which may arise as a result of any negligence, breach of duty or other wrongful act or omission of the Customer or its employees, agents, officers

(k) be responsible for notifying the Supplier, in advance of the Services being carried out, of all relevant health and safety, environmental, operational and security policies and procedures from time to time in force at the Customer’s premises; and

(l) keep and maintain all materials, equipment, documents and other property of the Supplier (‘Supplier Materials’) at the Customer's premises in safe custody at its own risk, maintain the Supplier Materials in good condition until returned to the Supplier, and not dispose of or use the Supplier Materials other than in accordance with the Supplier's written instructions or authorisation.

4.2 If the Supplier's performance of any of its obligations under the Contract is prevented or delayed by any act or omission by the Customer or failure by the Customer to perform any relevant obligation ('Customer Default')

(a) the Supplier shall without limiting its other rights or remedies have the right to suspend performance of the Services until the Customer remedies the Customer Default and to rely on the Customer Default to relieve it from the performance of any of its obligations to the extent the Customer Default prevents or delays the Supplier's performance of any of its obligations;

(b) the Supplier shall not be liable for any costs or losses sustained or incurred by the Customer arising directly or indirectly from the Supplier's failure or delay to perform any of its obligations; and

(c) the Customer shall reimburse the Supplier on written demand for any costs or losses sustained or incurred by the Supplier arising directly or indirectly from the Customer Default.

5. CHARGES AND PAYMENT

5.1 The Charges for the Services shall be on a time and materials basis and:

(a) the Charges shall be calculated in accordance with the Supplier's standard daily fee rates, as set out in the Order;

(b) the Supplier's standard daily fee rates for each individual are calculated on the basis of a seven-hour day from 09.00 am to 5.00 pm worked on Business Days;

(c)the Supplier shall be entitled to charge an overtime rate as set out in the Order for each part day or for any time worked by individuals whom it engages on the Services outside the hours referred to in clause 5.1(b);

(d) any increase in Charges relating to any changes required by the Customer to the Specification shall be calculated in accordance with the Supplier's standard daily fee rates, as set out in the Order; and

(e) the Supplier shall be entitled to charge the Customer for any expenses reasonably incurred by the individuals whom the Supplier engages in connection with the Services including, but not limited to, travelling expenses, hotel costs, subsistence and any associated expenses, and for the cost of services provided by third parties and required by the Supplier for the performance of the Services, and for the cost of any materials.

5.2 The Supplier shall invoice the Customer on delivery of the agreed Services.

5.3 The Customer shall pay each invoice submitted by the Supplier:

(a) within 14 days of the date of the invoice;

(b) in full and in cleared funds to a bank account nominated in Writing by the Supplier; and

(c) time for payment shall be of the essence of the Contract.

5.4 All amounts payable by the Customer under the Contract are exclusive of amounts in respect of value added tax (or equivalent) chargeable for the time being (‘VAT’) (if applicable). Where any taxable supply for VAT purposes is made the applicable rate of under the Contract by the Supplier to the Customer, the Customer shall, on receipt of a valid VAT invoice from the Supplier, pay to the Supplier such additional amounts in respect of VAT as are chargeable on the supply of the Services at the same time as payment is due for the supply of the Services.

5.5 Without limiting any other right or remedy of the Supplier, if the Customer fails to make any payment due to the Supplier under the Contract by the due date for payment ('Due Date'), the Supplier shall have the right to charge interest on the overdue amount at the rate of eight per cent (5%) per annum above the then current base lending rate of the Bank of England accruing on a daily basis from the Due Date until the date of actual payment of the overdue amount, whether before or after judgment, and compounding quarterly.

5.6 The Customer shall pay all amounts due under the Contract in full without any deduction or withholding except as required by law and the Customer shall not be entitled to assert any credit, set-off or counterclaim against the Supplier in order to justify withholding payment of any such amount in whole or in part. The Supplier may, without limiting its other rights or remedies, set off any amount owing to it by the Customer against any amount payable by the Supplier to the Customer.

6. INTELLECTUAL PROPERTY RIGHTS

6.1 Subject to condition 6.2, all Intellectual Property Rights in the Report shall be owned by the Customer;

6.2 All Intellectual Property Rights in the Background IP and arising out of or in connection with the Services, other than as set out in condition 6.1 above and all rights in and relating to the FCS-live System shall be owned by, and are the exclusive property of, the Supplier.

6.3 The Customer acknowledges that, in respect of any third party Intellectual Property Rights, the Customer's use of any such Intellectual Property Rights is conditional on the Supplier obtaining a written licence from the relevant licensor on such terms as will entitle the Supplier to license such rights to the Customer.

6.4 All Supplier Materials are the exclusive property of the Supplier.

7. CONFIDENTIALITY

Each party shall keep in strict confidence all technical or commercial know-how, specifications, inventions, processes or initiatives which are of a confidential nature and have been disclosed to them by the other party, its employees, agents or subcontractors, and any other confidential information concerning the other party’s business or its products or its services which that party may obtain. Each party shall restrict disclosure of such confidential information to such of its employees, agents or subcontractors as need to know it for the purpose of discharging that party’s obligations under the Contract, and shall ensure that such employees, agents or subcontractors are subject to obligations of confidentiality corresponding to those which bind that party. This condition 7 shall survive termination of the Contract.

8. LIMITATION OF LIABILITY: THE CUSTOMER'S ATTENTION IS PARTICULARLY DRAWN TO THIS CONDITION

8.1 Nothing in these Conditions shall limit or exclude the Supplier's liability for:

(a) death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors;

(b) fraud or fraudulent misrepresentation; or

(c) breach of the terms implied by section 2 of the Supply of Goods and Services Act 1982 (title and quiet possession).

8.2 Subject to condition 8.1:

(a) the Supplier shall not be liable to the Customer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any consequential, indirect or special losses including, without limitation: (i) financial or economical loss; (ii) loss of profit, (iii) loss of business or business opportunity; (iv) corruption, loss of or loss of use of data; (v) loss of revenue; (vi) loss of anticipated savings; or (vii) loss of contracts, by the Customer howsoever arising out of or in connection with the Contract, save where otherwise provided by statute, including any losses that may result from the Supplier's deliberate personal repudiatory breach of the Contract; and

(b) the Supplier's total liability to the Customer in respect of all other losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, including losses caused by the Supplier's deliberate personal repudiatory breach shall not exceed an amount equal to ten (10) times the Charges payable for the Services.

8.3 The Supplier and Customer agree that having regard to the nature of the Services, the Charges paid for such Services by the Customer and all other circumstances known to the Supplier and the Customer relating to the Services, the foregoing limits of liability are fair and reasonable.

8.4 Except as set out in these Conditions, all warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from the Contract.

8.5 This condition 8 shall survive termination of the Contract.

9. REPORTS AND INSPECTIONS

9.1 The Services are personal to the Customer and the Report provided by the Supplier is personal to, and for the private and confidential use of, the Customer, is issued solely to the Customer and the Customer shall not reproduce or make available, in whole or any part, the Report without the prior written consent of the Supplier other than where required by law. The Report may not be relied upon by any other party without the express written consent of the Supplier.

9.2 Any inspection of premises provided as part of the Services shall be, unless otherwise agreed in writing by the parties:

(a) subject to the Specification set out in the Order;

(b) limited to those areas of a premises which are visible, exposed, uncovered, readily accessible and made available to the Supplier; and

(c) applicable only at the time and date the inspection is being conducted.

10. TERMINATION

10.1 Without limiting its other rights or remedies, either party may terminate the Contract with immediate effect, without liability to the other party, by giving written notice to the other party if:

(a) the other party commits a material breach of the Contract and (if such a breach is remediable) fails to remedy that breach within fourteen (14) days of the other party being notified in writing of the breach;

(b) the other party suspends, or threatens to suspend, payment of its debts or is unable to pay its debts as they fall due or admits inability to pay its debts or (being a company) is deemed unable to pay its debts within the meaning of section 123 of the Insolvency Act 1986 or (being an individual) is deemed either unable to pay its debts or as having no reasonable prospect of so doing, in either case, within the meaning of section 268 of the Insolvency Act 1986 or (being a partnership) has any partner to whom any of the foregoing apply;

(c) the other party commences negotiations with all or any class of its creditors with a view to rescheduling any of its debts, or makes a proposal for or enters into any compromise or arrangement with its creditors;

(d) a petition is filed, a notice is given, a resolution is passed, or an order is made, for or in connection with the winding up of the other party (being a company);

(e) the other party (being an individual) is the subject of a bankruptcy petition or order;

(f) a creditor or encumbrancer of the other party attaches or takes possession of, or a distress, execution, sequestration or other such process is levied or enforced on or sued against, the whole or any part of its assets and such attachment or process is not discharged within fourteen (14) days;

(g) an application is made to court, or an order is made, for the appointment of an administrator or if a notice of intention to appoint an administrator is given or if an administrator is appointed over the other party (being a company);

(h) a floating charge holder over the assets of the other party (being a company) has become entitled to appoint or has appointed an administrative receiver;

(i) a person becomes entitled to appoint a receiver over the assets of the other party or a receiver is appointed over the assets of the other party;

(j) any event occurs or proceeding is taken with respect to the other party in any jurisdiction to which it is subject that has an effect equivalent or similar to any of the events mentioned in condition 10.1(b) to condition 10.1(i) (inclusive);

(k) the other party suspends or ceases, or threatens to suspend or cease, to carry on all or a substantial part of its business; or

(l) the other party (being an individual) dies or, by reason of illness or incapacity (whether mental or physical), is incapable of managing his own affairs or becomes a patient under any mental health legislation.

10.2 Without limiting its other rights or remedies, the Supplier may terminate the Contract with immediate effect by giving written notice to the Customer if the Customer (i) is subject to a change of control or (ii) fails to pay any amount due under this Contract on the due date for payment.

10.3 Without limiting its other rights or remedies, each party shall have the right to terminate the Contract by giving the other party five (5) days' written notice. In the event of such termination by the Customer, the Customer shall reimburse the Supplier for all work performed up to the date on which the termination takes effect and shall pay all costs and expenses reasonably incurred by the Supplier as a consequence of such termination.

10.4 Without limiting its other rights or remedies, the Supplier shall have the right to suspend provision of the Services under the Contract or any other contract between the Customer and the Supplier if the Customer becomes subject to any of the events listed in condition 10.1(b) to condition 10.1(l), or the Supplier reasonably believes that the Customer is about to become subject to any of them, or if the Customer fails to pay any amount due under this Contract on the due date for payment.

10.5 In the event that the Customer cancels the Contract the Supplier will deduct the cost of all Services provided within the calendar year of the cancellation, together with a reasonable sum as an administrative charge, provided always that any specialist item must be paid for in total.

11. CONSEQUENCES OF TERMINATION

11.1 On termination of the Contract for any reason:

(a) the Customer shall immediately pay to the Supplier all of the Supplier's outstanding unpaid invoices and interest and, in respect of Services supplied but for which no invoice has been submitted, the Supplier shall submit an invoice, which shall be payable by the Customer immediately on receipt;

(b) the Customer shall return all of the Supplier Materials which have not been fully paid for. If the Customer fails to do so, then the Supplier may enter the Customer's premises and take possession of them. Until they have been returned, the Customer shall be solely responsible for their safe keeping and will not use them for any purpose not connected with this Contract;

(c) the accrued rights, remedies, obligations and liabilities of the parties as at expiry or termination shall not be affected, including the right to claim damages in respect of any breach of the Contract which existed at or before the date of termination or expiry; and

(d)    clauses which expressly or by implication have effect after termination shall continue in full force and effect.

12. FORCE MAJEURE

12.1 Force majeure:

(a)    For the purposes of this Contract, Force Majeure Event means an event beyond the reasonable control of the Supplier including but not limited to:

(i)     acts of God;
(ii)    governmental actions;
(iii)        war or national emergency;
(iv)        acts of terrorism, piracy or armed conflict;
(v)        protests, riot, civil commotion or malicious damage;
(vi)        fire, explosion, loss at sea, flood or epidemic;
(vii)        lock-outs, strikes or other labour disputes (whether or not relating to either party’s workforce);
(viii)        restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials;
(ix)    interference by civil or military authorities;
(x)    compliance with any law or governmental order, rule, regulation or direction;
(xi)    accident, breakdown of plant or machinery; or
(xii)    default of suppliers or subcontractors.

(b) The Supplier shall not be liable to the Customer as a result of any delay or failure to perform its obligations under this Contract as a result of a Force Majeure Event.

(c) If the Force Majeure Event prevents the Supplier from providing any of the Services for more than four (4) weeks, the Supplier shall, without limiting its other rights or remedies, have the right to terminate this Contract immediately by giving written notice to the Customer.

13. DISCLAIMER

The Report is issued on the strict condition that nothing therein shall be deemed to relieve any designer, manufacturer, seller, supplier, repairer or operator of any warranty, express or implied and the Supplier’s liability shall be limited to the acts and omissions of its employees, agents or subcontractors and is subject to these Conditions for the provision of the Services. The Report is personal to, and for the private and confidential use of, the Customer and is issued solely to the Customer and the Customer shall not reproduce or make available, in whole or part, the Report without the prior written consent of the Supplier other than where required by law. The Report may not be relied upon by any other party without the express written consent of the Supplier.

14. RECOVERY OF SUMS DUE

Wherever under the Contract the Supplier considers that any sum of money is recoverable from or payable by the Customer, that sum may be deducted from any sum then due, or which at any later time may become due, to the Customer under the Contract or under any other agreement or contract with the Supplier.

15. ASSIGNMENT AND SUB-CONTRACTING

15.1 The Customer shall not, without the prior written consent of the Supplier, assign, transfer, charge, mortgage, subcontract or deal in any other manner with all or any of its rights or obligations under the Contract.

15.2 The Supplier may at any time assign, transfer, charge, mortgage, subcontract or deal in any other manner with all or any of its rights or obligations under the Contract.

15.3 Each party that has rights under the Contract is acting on its own behalf and not for the benefit of another person.

16. LIABILITY OF SUPPLIER’S EMPLOYEES

It is hereby expressly agreed that no employee or agent of the Supplier (including every sub-contractor from time to time employed by the Supplier and the employees or agents of any such sub-contractor) shall in any circumstance whatsoever be under any liability whatsoever to the Customer for any loss, damage, delay arising or resulting directly or indirectly from any neglect or default on his part while acting in the course of or in connection with his employment and, without prejudice to the generality of the foregoing provisions in this condition, every exemption, limitation, condition and liberty herein contained and every right, exemption from liability defence and immunity of whatsoever nature applicable to the Supplier or to which the Supplier is entitled hereunder shall also be available and shall extend to protect every such employee or agent of the Supplier acting aforesaid.

17. THIRD PARTY RIGHTS

Nothing in these Conditions shall create any rights for third parties under the Contracts (Rights of Third Parties) Act 1999 (“Act”).  No variation to these Conditions and no supplemental or ancillary agreement to these Conditions shall create any such rights unless expressly so stated in any such agreement by the parties.  This does not affect any right or remedy of a third party which exists or is available otherwise than pursuant to that Act.

18. WAIVER AND SEVERANCE

18.1 No waiver of the Supplier's rights shall be effective unless in writing and signed by an authorised representative of the Supplier.  A waiver shall only apply to the specific circumstances in which it is given and shall not effect the enforcement of the Supplier's rights in relation to different circumstances or the recurrence of similar circumstances.

18.2 If any court or competent authority finds any provision of these Conditions (or part of any provision) is invalid, illegal or unenforceable, that illegal or unenforceable, that provision or part-provision shall, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of these Conditions shall not be affected. If any invalid, unenforceable or illegal provision of the Conditions would be valid, enforceable and legal if some part of it were deleted, the provision shall apply with the minimum modification necessary to make it legal, valid and enforceable.

19. NOTICES

Any notice given pursuant to the Contract may be sent by hand or by post or by registered post or by the recorded delivery service or transmitted by telex, telemessage, facsimile transmission or other means of telecommunication resulting in the receipt of a written communication in permanent form and if so sent or transmitted to the address of the party shown on the Order, or to such other address as the party may by notice to the other have substituted therefor, shall be deemed effectively given on the day when in the ordinary course of the means of transmission it would first be received by the addressee in normal business hours.

20. PREVENTION OF CORRUPTION

The Customer shall not offer or give, or agree to give, to any member, employee or representative of the Supplier or any other third party any gift or consideration of any kind as an inducement or reward for doing or refraining from doing, or for having done or refrained from doing, any act in relation to the obtaining or execution of this Contract or any other contract with the Supplier or for showing or refraining from showing favour or disfavour to any person in relation to this or any such contract.  The attention of the Customer is drawn to the criminal offences created by the Bribery Act 2010.

21. HEADINGS AND VARIATION

21.1 The headings to these Conditions shall not affect their construction or interpretation.

21.2 No variation of these Conditions or the documents referred to in them shall be valid unless it is in writing and signed by or on behalf of each of the parties.

22. GOVERNING LAW

These Conditions shall be governed by and construed in accordance with the laws of England and Wales and the Customer hereby irrevocably submits to the exclusive jurisdiction of the English and Welsh courts.

23. GENERAL

23.1 No partnership: Nothing in the Contract is intended to, or shall be deemed to, constitute a partnership or joint venture of any kind between any of the parties, nor constitute any party the agent of another party for any purpose. No party shall have authority to act as agent for, or to bind, the other party in any way.

23.2 Variation: Except as set out in these Conditions, any variation, including the introduction of any additional terms and conditions, to the Contract, shall only be binding when agreed in writing and signed by the Supplier.

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